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Our Terms & Conditions

Last updated [May, 2020]

  1. Introduction

1.1    These terms and conditions shall govern your use of UGP Mobile App.

1.2    By using UGP Mobile app, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our App.

1.3    If you [register with our App, submit any material to our App or use any of our App services], we will ask you to expressly agree to these terms and conditions.

1.4    You must be at least [18] years of age to use our App; by using our App or agreeing to these terms and conditions, you warrant and represent to us that you are at least [18] years of age.

1.5    Our App uses cookies; by using our App or agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our [privacy and cookies policy].

  1. Copyright notice

2.1    Copyright (c) [2020] [United Gulf Properties].

2.2    Subject to the express provisions of these terms and conditions:

(a)    we, together with our licensors, own and control all the copyright and other intellectual property rights in our App and the material on our App; and

(b)    all the copyright and other intellectual property rights in our App and the material on our App are reserved.

  1. Licence to use App

3.1    You may:

(a)    view properties from our mobile app using any mobile phones;

(b)    share properties on different social media platforms

(c)    view 360 virtual tours of any properties

        subject to the other provisions of these terms and conditions.

3.2    Except as expressly permitted by Section 4.1 or the other provisions of these terms and conditions, you must not download any material from our App or save any such material to your computer.

3.3    You may only use our mobile app for [your own personal or business purposes], and you must not use our app for any other purposes.

3.4    Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our app.

3.5    Unless you own or control the relevant rights in the material, you must not:

(a)    republish material from our app (including republication on another app);

(b)    sell, rent or sub-license material from our app;

(c)    show any material from our app in public;

(d)    exploit material from our app for a commercial purpose; or

(e)    redistribute material from our app.

3.6    We reserve the right to restrict access to areas of our app, or indeed our whole app, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our app.

  1. Acceptable use

4.1    You must not:

(a)    use our App in any way or take any action that causes, or may cause, damage to the App or impairment of the performance, availability or accessibility of the App;

(b)    use our App in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;

(c)    use our App to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;

(d)    [conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our App without our express written consent];

(e)    [access or otherwise interact with our App using any robot, spider or other automated means[, except for the purpose of [search engine indexing]]];

(f)    [violate the directives set out in the robots.txt file for our App]; or

(g)    [use data collected from our App for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing)].

4.2    You must not use data collected from our App to contact individuals, companies or other persons or entities.

4.3    You must ensure that all the information you supply to us through our App, or in relation to our App, is [true, accurate, current, complete and non-misleading].

  1. Registration and accounts

5.1    To be eligible for [an account] on our App under this Section 5, you must [be resident or situated in the United Arab Emirates].

5.2    You may register for an account with our App by [completing and submitting the account registration form on our App, or by registering using personal Facebook or Gmail account].

5.3    You must not allow any other person to use your account to access the App.

5.4    You must notify us in writing immediately if you become aware of any unauthorised use of your account.

5.5    You must not use any other person's account to access the App[, unless you have that person's express permission to do so].

  1. User login details

6.1    If you register for an account with our App, [we will provide you with] OR [you will be asked to choose] [a user ID and password].

6.2    Your user ID must not be liable to mislead and must comply with the content rules set out in Section 9; you must not use your account or user ID for or in connection with the impersonation of any person.

6.3    You must keep your password confidential.

6.4    You must notify us in writing immediately if you become aware of any disclosure of your password.

6.5    You are responsible for any activity on our App arising out of any failure to keep your password confidential, and may be held liable for any losses arising out of such a failure.

  1. Cancellation and suspension of account

7.1    We may:

(a)    [suspend your account];

(b)    [cancel your account]; and/or

(c)    [edit your account details],

        at any time in our sole discretion without notice or explanation.

7.2    You may cancel your account on our App [using your account control panel on the App].

  1. Your content: licence

8.1    In these terms and conditions, "your content" means [all works and materials (including without limitation text, graphics, images, audio material, video material, audio-visual material, scripts, software and files) that you submit to us or our App for storage or publication on, processing by, or transmission via, our App].

8.2    You grant to us a [worldwide, irrevocable, non-exclusive, royalty-free licence] to [use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media] OR [reproduce, store and publish your content on and in relation to this App and any successor App] OR [reproduce, store and, with your specific consent, publish your content on and in relation to this App].

8.3    You grant to us the right to sub-license the rights licensed under Section 8.2.

8.4    You grant to us the right to bring an action for infringement of the rights licensed under Section 8.2.

8.5    You hereby waive all your moral rights in your content to the maximum extent permitted by applicable law; and you warrant and represent that all other moral rights in your content have been waived to the maximum extent permitted by applicable law.

8.6    You may edit your content to the extent permitted using the editing functionality made available on our App.

8.7    Without prejudice to our other rights under these terms and conditions, if you breach any provision of these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may delete, unpublish or edit any or all of your content.

  1. Your content: rules

9.1    You warrant and represent that your content will comply with these terms and conditions.

9.2    Your content must not be illegal or unlawful, must not infringe any person's legal rights, and must not be capable of giving rise to legal action against any privacy of other person (in each case in any jurisdiction and under any applicable law).

9.3    Your content, and the use of your content by us in accordance with these terms and conditions, must not:

(a)    be libellous or maliciously false;

(b)    be obscene or indecent;

(c)    infringe any copyright, moral right, database right, trade mark right, design right, right in passing off, or other intellectual property right;

(d)    infringe any right of confidence, right of privacy or right under data protection legislation;

(e)    constitute negligent advice or contain any negligent statement;

(f)    constitute an incitement to commit a crime[, instructions for the commission of a crime or the promotion of criminal activity];

(g)    be in contempt of any court, or in breach of any court order;

(h)    be in breach of racial or religious hatred or discrimination legislation;

(i)     be blasphemous;

(j)     be in breach of official secrets legislation;

(k)    be in breach of any contractual obligation owed to any person;

  1. Limited warranties

10.1  We do not warrant or represent:

(a)    the completeness or accuracy of the information published on our App;

(b)    that the material on the App is up to date; or

(c)    that the App or any service on the App will remain available.

10.2  We reserve the right to discontinue or alter any or all of our App services, and to stop publishing our App, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any App services, or if we stop publishing the App.

10.3  To the maximum extent permitted by applicable law and subject to Section 11.1, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our App and the use of our App.

  1. Limitations and exclusions of liability

11.1  Nothing in these terms and conditions will:

(a)    limit or exclude any liability for death or personal injury resulting from negligence;

(b)    limit or exclude any liability for fraud or fraudulent misrepresentation;

(c)    limit any liabilities in any way that is not permitted under applicable law; or

(d)    exclude any liabilities that may not be excluded under applicable law.

11.2  The limitations and exclusions of liability set out in this Section 11 and elsewhere in these terms and conditions:

(a)    are subject to Section 11.1; and

(b)    govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions.

11.3  To the extent that our App and the information and services on our App are provided free of charge, we will not be liable for any loss or damage of any nature.

11.4  We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

11.5  We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

11.6  We will not be liable to you in respect of any loss or corruption of any data, database or software.

11.7  We will not be liable to you in respect of any special, indirect or consequential loss or damage.

11.8  You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the App or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).

  1. Breaches of these terms and conditions

12.1  Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:

(a)    send you one or more formal warnings;

(b)    temporarily suspend your access to our App;

(c)    permanently prohibit you from accessing our App;

(d)    [block computers using your IP address from accessing our App];

 (e)   [suspend or delete your account on our App].

12.2  Where we suspend or prohibit or block your access to our App or a part of our App, you must not take any action to circumvent such suspension or prohibition or blocking[ (including without limitation [creating and/or using a different account])].

  1. Variation

13.1  We may revise these terms and conditions from time to time.

13.2  [The revised terms and conditions shall apply to the use of our App from the date of publication of the revised terms and conditions on the App, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions.] OR [We will give you written notice of any revision of these terms and conditions, and the revised terms and conditions will apply to the use of our App from the date that we give you such notice; if you do not agree to the revised terms and conditions, you must stop using our App.]

13.3  If you have given your express agreement to these terms and conditions, we will ask for your express agreement to any revision of these terms and conditions; and if you do not give your express agreement to the revised terms and conditions within such period as we may specify, we will disable or delete your account on the App, and you must stop using the App.

  1. Assignment

14.1  You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions.

14.2  You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.

  1. Severability

15.1  If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.

15.2  If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

  1. Third party rights

16.1  A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party.

16.2  The exercise of the parties' rights under a contract under these terms and conditions is not subject to the consent of any third party.

  1. Entire agreement

17.1  Subject to Section 11.1, these terms and conditions[, together with [our privacy and cookies policy],] shall constitute the entire agreement between you and us in relation to your use of our App and shall supersede all previous agreements between you and us in relation to your use of our App.

  1. Law and jurisdiction

18.1  These terms and conditions shall be governed by and construed in accordance with [Arabic law].

18.2  Any disputes relating to these terms and conditions shall be subject to the [exclusive] OR [non-exclusive] jurisdiction of the courts of [United Arab Emirates].

  1. Statutory and regulatory disclosures

20.1  We are registered in [United Gulf Properties]; you can find the online version of the register at [www.ugp.ae]

20.2  We are registered as [United Gulf Properties] as Real Estate in [United Arab Emirates]

  1. Our details

21.1  This App is owned and operated by [United Gulf Properties].

21.2  We are registered in [United Arab Emirates] under License number [CN1146533], and our registered office is at [Rm. 904 Khazna Insurance Tower, Najda Street, Abu Dhabi, UAE].

21.3  Our principal place of business is at [Rm. 904 Khazna Insurance Tower, Najda Street, Abu Dhabi, UAE]].

21.4  You can contact us:

(a)    [by post, using the postal address [108424]

(b)    [using our App contact form];

(c)    [by telephone, on [the contact number published on our App from time to time]]; or

(d)    [by email, using [the email address published on our App from time to time]].